IT Support Pro is a premier technology solutions provider based in Tunis, specializing in information systems, secure networks, and advanced physical security. We deliver end-to-end IT and cybersecurity services designed to streamline operations and supercharge your organization’s security posture. Our primary objective is long-term customer satisfaction, which drives us to continuously evolve our solutions and guarantee highly efficient, reliable service.
Leadership & Heritage
The company was founded in 2019 by Engineer Anis Oulad Sultan. Bringing a rigorous military background to the corporate sector, Dr. Oulad Sultan holds an engineering degree from INSAT (Institut National des Sciences Appliquées et de Technologie) and a doctorate in military aeronautics and embedded systems from the Nikolaevskaya Engineering Academy in St. Petersburg, Russia. This foundation in high-stakes, mission-critical environments informs our entire approach to resilient IT and security infrastructure.
Core Competencies & Service Offerings
Based on the service pillars detailed on it-support-pro.tech, alongside your specialized offerings, we provide a comprehensive suite of solutions:
- Cybersecurity & IT Management: Robust digital protection and comprehensive cloud computing services tailored to safeguard your data and optimize infrastructure.
- Systems & Networking: Architecture and management of resilient, high-performance networks and mobility solutions to keep your business securely connected.
- Advanced Physical Security: Deployment of surveillance cameras, access control devices, and unified end-to-end physical security operating systems that allow teams to respond, investigate, and collaborate efficiently.
AI-Powered « Vision » Capabilities
A core differentiator for IT Support Pro is our Vision technology—an AI-driven platform that evaluates video in real time to keep everyone safe.
- Proactive Threat Detection: Vision helps organizations recognize critical activity across camera feeds, automatically detecting safety incidents, operational disruptions, or unauthorized access.
- Integrated Workflows: The system delivers immediate alerts directly into operational workflows, helping teams understand situations sooner so they can verify conditions and keep operations moving.
- Human-Centric Response: We believe that while AI-driven alerts inform decisions, it is the people who make them. Our technology equips your team with the exact intelligence needed to respond with absolute confidence.
